Graduate Freshers
Eligibility:
Location:
Industry Type:
Last Date:
Job Type:
Hiring Process:
Job Details
Experience: 0 - 3 Years
Location: Bengaluru/Bangalore
Education: Any Graduate
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description
Job Profile:
Technical Support on basic operational or maintenance of Networking products like computer routers, modems .
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Keywords: Good communication, Troubleshooting Knowledge in Hardware & Networking & good understanding of customer service
Location: Bengaluru/Bangalore
Education: Any Graduate
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description
Job Profile:
Technical Support on basic operational or maintenance of Networking products like computer routers, modems .
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Keywords: Good communication, Troubleshooting Knowledge in Hardware & Networking & good understanding of customer service
How to apply
Walk-In for an Interview, from July 2010 to August 2010 (Except for Sunday) , from 11Am to 4Pm Venue: 1B, 2nd floor, Ecospace Belandur, Outer Ring Road, Bangalore 560 103-IndiaContact Person Leena Chakravarthy (HR ) :- 9986828426
0 comments:
Post a Comment